Privacy Policy

1. Data Controller

The controller responsible for data processing on this website is:

Felix Materials
Owner: Xi Chen
Landsberger Str. 431
81241 Munich
Germany

Email: info@felix-materials.de
Phone: +49 176 70297511

2. General Information

We take the protection of your personal data seriously. Personal data is processed in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

Personal data is processed only where necessary to operate this website, respond to inquiries, communicate with customers and business partners, or comply with legal obligations.

3. Hosting

This website is hosted by:

IONOS SE
Elgendorfer Str. 57
56410 Montabaur
Germany

When you access this website, technical information may be processed by the hosting provider in order to provide, secure and optimize the website.

This may include information such as the requested page or file, browser type and version, operating system, device type, time of access and technical connection information.

4. IONOS WebAnalytics

This website may use IONOS WebAnalytics for statistical analysis and technical optimization of the website.

IONOS WebAnalytics may process technical information about website visits, such as requested pages, referring websites, browser and device information, time of access and anonymized information relating to the visitor's IP address.

The information is used to understand general website usage and to improve the operation and performance of the website.

5. Contact Form and Email Inquiries

If you contact Felix Materials through the contact form or by email, the information you provide will be processed for the purpose of responding to your inquiry.

This may include:

Name
Company
Email address
Message
Product requirements and other information voluntarily provided by you

The information will be used only to process your inquiry, communicate with you and, where applicable, prepare or develop a business relationship.

The legal basis for this processing is Art. 6(1)(b) GDPR where the communication relates to pre-contractual or contractual matters and Art. 6(1)(f) GDPR where processing is necessary for our legitimate interest in responding to business inquiries and maintaining business communication.

6. Data Retention

Personal data will be retained only for as long as necessary for the purpose for which it was collected or as required by applicable statutory retention obligations.

Data relating to business inquiries may be retained where necessary for subsequent communication, potential business relationships or compliance with legal obligations.

7. Disclosure of Personal Data

Personal data will not be sold to third parties.

Data may be processed by service providers where this is necessary for hosting, email communication or operation of the website.

Where an inquiry requires coordination with a manufacturing or supply partner, relevant business and technical information may be shared where necessary to process the inquiry. Personal data will only be shared where this is necessary and legally permitted.

8. Your Rights

Under the GDPR, you may have the right to:

Request access to your personal data
Request correction of inaccurate personal data
Request deletion of your personal data
Request restriction of processing
Object to certain processing activities
Request data portability where applicable
Withdraw consent at any time where processing is based on consent
Lodge a complaint with a competent data protection supervisory authority

To exercise your rights, please contact:

info@felix-materials.de

9. Cookies and External Services

The basic version of this website does not intentionally use advertising or marketing cookies.

If additional external services, analytics tools, embedded content or other technologies are added in the future, this Privacy Policy will be updated accordingly and consent will be obtained where legally required.

10. Changes to this Privacy Policy

We may update this Privacy Policy when changes to the website, services or applicable legal requirements make this necessary.

Last updated: August 2026